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Zero Harm

We prioritize safety globally through our Zero Harm standards and our commitment to continuous improvement. Safety is embedded in our corporate culture, and we work diligently 24/7 to ensure the protection of our people and those who use or interact with our products. Our Global Code of Business Conduct guides our actions to ensure we do the right thing by acting ethically, fairly, and with integrity.

Committing to a Zero Harm culture

Zero Harm reflects our conviction that every incident is preventable through changing behaviors. We address Zero Harm through a focus on safe people, safe spaces, and safe systems.

Safe people

Safe spaces

Safe systems

Safe people

• SafeStart: A behavioral-based safety awareness and skills development system • Rate Your State: A peer-to-peer program to build & sustain safety-minded behaviors • Safety observations and accident reporting shared with all regions
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FY23 Zero Harm highlights


Prioritizing safety

James Hardie places safety at the forefront of its operations through a multifaceted approach. It involves continuous training and education for employees, contractors, and partners to ensure they have the necessary skills and knowledge to prioritize safety in their roles.
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Zero Harm means no shortcuts

James Hardie Zero Harm Days are now an annual event across all our sites. On these safety reset days, we stop production, reaffirm why Zero Harm is our overriding priority, and create opportunities for teams to engage in interactive learning via virtual reality and presentations from guest speakers. We first shut down operations for safety days in Australia and North America in 2021. By pausing operations regardless of product demand, we are showing that our business will never put profit before safety. We reduced our Days Away, Restricted, or Transferred (DART) rates in FY23: • Our global DART rate was down 10% from FY22 • In our Asia Pacific region, we achieved a DART rate of 0 against 2.5 million hours worked • In North America, one of our Tacoma, WA, sites achieved a DART rate of 0 against more than 270,000 hours worked • In Europe, our Orejo, Spain, site achieved 1,351 injury-free days
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